Login Help

We have created a generic username and password for all members - using this format:

Username Format

If your member number has 3 numbers, then your username will be format with a zero in front of your member number, a dash, and then 3 more zeros. For example:

  • Main Member Username: 0123-000
  • Spouse Member Username: 0123-001

If your member number has 4 numbers, then your username will be your member number, a dash, and then 3 more zeros. For example:

  • Main Member Username: 1234-000
  • Spouse Member Username: 1234-001

Password Format

Your password is your last name, first letter in your last name capitalized. For example:

  • Smith

After you have logged in to the website, you will be prompted to change your username and password to something that you can easily remember yet is more secure.

We recommend a minimum of 6 characters for your username and password and it should not be something simple like your last name.

In the future, you can always go to the My Profile page and update your username and password as well as your personal information. You can update any contact information that we have on file for you.